Help Centre
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Getting Started
For new visitors and new users unfamiliar with the WTO e-Learning Programme
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Registering & Eligibility
Learn who can register, how to create an account, and who is eligible for certification.
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Explore & Enrol in Courses
Learn how to explore available courses, enrol in self-paced or virtual classrooms, and manage ...
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Course Participation Guidelines
Understand how courses work, what’s required to complete them, and who can earn badges or ...
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Certificates & Badges
Covers completion criteria and certificate eligibility.
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Technical & Account Support
Get help with device compatibility, internet connection, and managing your WTO e-Learning account.
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Language Availability
This section outlines the language options for WTO e-Learning courses, with guidance on ...
Explore & Enrol in Courses
Learn how to explore available courses, enrol in self-paced or virtual classrooms, and manage your course registrations.
What are the WTO Learning Tracks?
WTO e-Learning follows a Progressive Learning Strategy (PLS), offering structured training along two complementary learning tracks:
- Generalists Track: For government officials seeking broad knowledge of the WTO and trade topics
- Specialists Track: For those focusing on in-depth knowledge in a specific trade area
Courses are offered at two levels: PLS Level 1 (Basic) and Level 2 (Intermediate), and are available in English, French, and Spanish.
You can follow one or both tracks—they are ...
How to enrol in a course?
To enrol in a course on the WTO e-Learning platform, please follow these steps:
- Log in to your WTO e-Learning account.
- Go to the Course Catalogue.
- Browse or search for the course you wish to join.
- Click on the course title to view its full description.
- If the course is open for self-enrollment, click the “Enrol me” button to begin.
⚠️ Access Conditions
Please note that some courses may have specific access requirements, such as:
- Enrolment deadlines
- Prerequisites (e.g., ...
How to enrol in Virtual Classrooms?
For Virtual Classrooms, participants typically receive a direct course link via email. You do not need to browse the Course Catalogue. Instead, simply:
- Click the link provided in the email
- Log in to the WTO e-Learning platform
- Enter the enrolment key, if requested
🔐 To access a Virtual Classroom, you must have an active account on the platform.
- If you do not have an account, please follow the steps in our How to Register section.
- If you forgot your password, go to the Forg...
How do I unenroll from a course?
If you're enrolled in the wrong course or in the correct course but in the wrong language, you can unenroll yourself by following these steps:
- Go to the course page
- Click on the "More" tab in the top menu
- Select "Unenrol me from this course"
This will remove the course from your dashboard.
If you need help or wish to be enrolled in the correct version, feel free to contact us at elearning@wto.org.